Arcutis Biotherapeutics

Community Guidelines

Arcutis strives to create informative and engaging online communities that share information in meaningful ways and welcomes your participation and engagement in thoughtful and respectful conversation. When you engage with any of Arcutis’ social media channels, you are agreeing to these Community Guidelines in addition to the Terms and Conditions or other legal notices provided by Arcutis and those of the respective platform (Twitter, Facebook, LinkedIn, etc.).

When engaging and sharing opinions please follow the guidelines below: 

  • Refrain from sharing comments that contain: 
    • mentions of our products or products in development;
    • comments or inferences about our competitors and competitor products; 
    • information that is false, inaccurate, deceptive, misleading or not relevant to the conversation; 
    • confidential or non-public information belonging to yourself or others; 
    • defamatory comments; abuse; threats; and obscene, indecent or otherwise inappropriate statements; 
    • advertising or promoting sites, initiatives, products or services; 
    • will infringe others’ copyright or trademark;
  • If you are under the age of 18, do not share your comment without the knowledge and permission of a parent or legal guardian. 
  • Ensure you have permission before sharing Personal Information about others.

We reserve the right to reject or remove comments that are not in keeping with these guidelines and to block or ban users/followers who violate these guidelines. 

We also want you to know that: 

  • Due to the nature of our industry, we are not able to talk about certain topics with you. If that is the case, we will let you know and suggest other means by which to connect and obtain the information you are looking for.
  • We have medical professionals available to respond to health care professionals’ and consumers’ questions Monday through Friday, excluding company holidays. Representatives are available at (805) 418-5006 or
  • Accounts that we may follow or that follow and/or engage with us do not indicate our endorsement or affiliation to the account or the content posted to it.
  • Our posts are informational and should not be viewed as professional or medical advice. Always seek the guidance of your physician regarding questions you may have about a medical condition.

Important: This website is not intended as a forum for reporting the side effects or product complaints of Arcutis’ or other companies’ medicines. If your post includes a possible adverse event, product complaint, or other safety finding associated with an Arcutis product, we may be required by law to contact you for additional information.